music match

Saludos.. tengo instalado el programa del asunto, y cuando estoy grabando
CD`s a WAV se resetea el equipo mostrando el siguiente error alguien me
puede ayudar...

cabg

Excepción de aplicación ocurrida:
Aplicación: C:\Documents and Settings\RAFAEL\Mis documentos\Mi
música\Música instrumental\MUSICMATCH Jukebox\mmjb.exe (pid72)
Fecha y hora: 01/04/2004 a las 13:39:16.155
Número de excepción: c0000005 (infracción de acceso)

*-> Información del sistema <-*
Nombre de equipo: CASA
Nombre de usuario: RAFAEL
Id. de sesión de terminal: 0
Número de procesadores: 1
Tipo de procesador: x86 Family 6 Model 8 Stepping 1
Versión de Windows : 5.1
Versión actual: 2600
Service Pack: None
Tipo actual: Uniprocessor Free
Organización registrada: 007
Propietario registrado: RAFAEL

*-> Lista de tareas <-*
0 System Process
4 System
572 smss.exe
644 csrss.exe
668 winlogon.exe
712 services.exe
724 lsass.exe
1000 svchost.exe
1052 svchost.exe
1204 svchost.exe
1264 svchost.exe
1372 ccSetMgr.exe
1492 ccEvtMgr.exe
1504 Explorer.EXE
1684 LEXBCES.EXE
1708 spoolsv.exe
1756 LEXPPS.EXE
1900 RunDll32.exe
1908 LXSUPMON.EXE
1916 InCD.exe
1936 ccApp.exe
1952 DirectCD.exe
1996 mm_tray.exe
2004 MsnMsgr.Exe
412 alg.exe
456 MDM.EXE
496 navapsvc.exe
596 PavFires.exe
1220 svchost.exe
2480 SAVScan.exe
2664 wuauclt.exe
1380 msmsgs.exe
1972 mmjb.exe
3112 MMDiag.exe
2864 drwtsn32.exe

*-> Lista de módulos <-*
(0000000000400000 - 00000000005e6000: C:\Documents and Settings\RAFAEL\Mis
documentos\Mi música\Música instrumental\MUSICMATCH Jukebox\mmjb.exe
(00000000005f0000 - 00000000006d4000:
C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0
.0.0_x-ww_1382d70a\COMCTL32.dll
(0000000000d40000 - 0000000000da4000: C:\Documents and Settings\RAFAEL\Mis
documentos\Mi música\Música instrumental\MUSICMATCH Jukebox\MMSecurity.dll
(0000000006340000 - 0000000006355000: C:\Archivos de programa\Panda
Software\Panda Platinum Internet Security\Firewall\SSSensor.dll
(0000000010000000 - 0000000010045000: C:\Documents and Settings\RAFAEL\Mis
documentos\Mi música\Música instrumental\MUSICMATCH Jukebox\xaudio.dll
(000000005b150000 - 000000005b184000: C:\WINDOWS\system32\uxtheme.dll
(0000000061df0000 - 0000000061dfe000: C:\WINDOWS\System32\MFC42LOC.DLL
(0000000067880000 - 000000006788e000: C:\Documents and Settings\RAFAEL\Mis
documentos\Mi música\Música instrumental\MUSICMATCH Jukebox\FileCacheMgr.dll
(00000000678c0000 - 00000000678e3000: C:\Documents and Settings\RAFAEL\Mis
documentos\Mi música\Música instrumental\MUSICMATCH Jukebox\EventMgr.dll
(0000000067900000 - 0000000067939000: C:\Documents and Settings\RAFAEL\Mis
documentos\Mi música\Música instrumental\MUSICMATCH
Jukebox\mmradioengine.dll
(0000000067a00000 - 0000000067a35000: C:\Documents and Settings\RAFAEL\Mis
documentos\Mi música\Música instrumental\MUSICMATCH Jukebox\MMSAL32.dll
(0000000067b00000 - 0000000067b30000: C:\Documents and Settings\RAFAEL\Mis
documentos\Mi música\Música instrumental\MUSICMATCH Jukebox\MMJBLoc.dll
(0000000067c80000 - 0000000067c86000: C:\Documents and Settings\RAFAEL\Mis
documentos\Mi música\Música instrumental\MUSICMATCH Jukebox\Preferences.dll
(0000000067cc0000 - 0000000067cc6000: C:\Documents and Settings\RAFAEL\Mis
documentos\Mi música\Música instrumental\MUSICMATCH
Jukebox\PortableDevice2.dll
(0000000067d00000 - 0000000067d06000: C:\Documents and Settings\RAFAEL\Mis
documentos\Mi música\Música instrumental\MUSICMATCH
Jukebox\PortableDevice.dll
(0000000067d40000 - 0000000067d52000: C:\Documents and Settings\RAFAEL\Mis
documentos\Mi música\Música instrumental\MUSICMATCH
Jukebox\ObjectManager.dll
(0000000068100000 - 000000006811b000: C:\Documents and Settings\RAFAEL\Mis
documentos\Mi música\Música instrumental\MUSICMATCH Jukebox\MMInet.dll
(0000000068700000 - 000000006870c000: C:\Documents and Settings\RAFAEL\Mis
documentos\Mi música\Música instrumental\MUSICMATCH
Jukebox\components\mxlobj.dll
(0000000068cb0000 - 0000000068cc7000: C:\Documents and Settings\RAFAEL\Mis
documentos\Mi música\Música instrumental\MUSICMATCH
Jukebox\components\commonutilities.dll
(0000000069930000 - 0000000069942000: C:\WINDOWS\System32\faultrep.dll
(0000000071a20000 - 0000000071a28000: C:\WINDOWS\System32\WS2HELP.dll
(0000000071a30000 - 0000000071a45000: C:\WINDOWS\System32\WS2_32.dll
(0000000071a50000 - 0000000071a59000: C:\WINDOWS\System32\WSOCK32.dll
(0000000071aa0000 - 0000000071ab1000: C:\WINDOWS\system32\MPR.dll
(0000000071bc0000 - 0000000071c0f000: C:\WINDOWS\System32\NETAPI32.dll
(0000000072250000 - 0000000072255000: C:\WINDOWS\System32\SensApi.dll
(0000000072d80000 - 0000000072e94000: C:\WINDOWS\System32\msxml3.dll
(0000000073b50000 - 0000000073b6f000: C:\WINDOWS\System32\MSVFW32.dll
(0000000073d50000 - 0000000073e42000: C:\WINDOWS\System32\MFC42.DLL
(0000000075a20000 - 0000000075ac4000: C:\WINDOWS\system32\USERENV.dll
(0000000075ef0000 - 0000000075f0d000: C:\WINDOWS\system32\Apphelp.dll
(00000000761b0000 - 0000000076248000: C:\WINDOWS\system32\WININET.dll
(0000000076250000 - 000000007625f000: C:\WINDOWS\system32\MSASN1.dll
(0000000076270000 - 00000000762fb000: C:\WINDOWS\system32\CRYPT32.dll
(0000000076310000 - 000000007631f000: C:\WINDOWS\System32\WINSTA.dll
(0000000076360000 - 00000000763a6000: C:\WINDOWS\system32\comdlg32.dll
(0000000076ae0000 - 0000000076af5000: C:\WINDOWS\System32\atl.dll
(0000000076b00000 - 0000000076b2d000: C:\WINDOWS\System32\WINMM.dll
(0000000076e40000 - 0000000076e4d000: C:\WINDOWS\System32tutils.dll
(0000000076e50000 - 0000000076e61000: C:\WINDOWS\System32asman.dll
(0000000076e70000 - 0000000076e9a000: C:\WINDOWS\System32\TAPI32.dll
(0000000076ea0000 - 0000000076ed7000: C:\WINDOWS\System32\RASAPI32.DLL
(0000000076f10000 - 0000000076f18000: C:\WINDOWS\System32\WTSAPI32.dll
(0000000076f50000 - 0000000076f60000: C:\WINDOWS\System32\Secur32.dll
(0000000076f90000 - 0000000077008000: C:\WINDOWS\System32\CLBCATQ.DLL
(0000000077010000 - 00000000770e0000: C:\WINDOWS\System32\COMRes.dll
(00000000770f0000 - 000000007717b000: C:\WINDOWS\system32\OLEAUT32.dll
(0000000077180000 - 0000000077290000: C:\WINDOWS\system32\OLE32.DLL
(00000000772a0000 - 0000000077303000: C:\WINDOWS\system32\SHLWAPI.dll
(00000000773a0000 - 0000000077b9e000: C:\WINDOWS\system32\SHELL32.dll
(0000000077bd0000 - 0000000077bd7000: C:\WINDOWS\system32\VERSION.dll
(0000000077be0000 - 0000000077c33000: C:\WINDOWS\system32\MSVCRT.dll
(0000000077c40000 - 0000000077c80000: C:\WINDOWS\system32\GDI32.dll
(0000000077d10000 - 0000000077d9d000: C:\WINDOWS\system32\USER32.dll
(0000000077da0000 - 0000000077e3c000: C:\WINDOWS\system32\ADVAPI32.dll
(0000000077e40000 - 0000000077f32000: C:\WINDOWS\system32\kernel32.dll
(0000000077f40000 - 0000000077fef000: C:\WINDOWS\System32tdll.dll
(0000000078000000 - 000000007806e000: C:\WINDOWS\system32\RPCRT4.dll
(00000000780c0000 - 0000000078121000: C:\Documents and Settings\RAFAEL\Mis
documentos\Mi música\Música instrumental\MUSICMATCH Jukebox\MSVCP60.dll

*-> Estado para identificador de subproceso 0xc1c <-*

eax000000 ebx12c588 ecx=7ffde000 edx000000 esi12fee4
edi12c588
eipwf6e22a esp12c538 ebp12c56c iopl=0 nv up ei pl zr na po
nc
cs1b ss23 ds23 es23 fs3b gs00
efl000246

*** ERROR: Symbol file could not be found. Defaulted to export symbols for
C:\WINDOWS\System32tdll.dll -
función: ntdll!RtlEnterCriticalSection
77f6e206 c1e91a shr ecx,0x1a
77f6e209 89fd mov ebp,edi
77f6e20b ff8b45086683 dec dword ptr [ebx+0x83660845]
77f6e211 2000 and [eax],al
77f6e213 e93789fdff jmp ntdll!RtlCopyUnicodeString+0x56
(77f46b4f)
77f6e218 2564000025 and eax,0x25000064
77f6e21d 6400648b0d add fs:[ebx+ecx*4+0xd],ah
77f6e222 1800 sbb [eax],al
77f6e224 0000 add [eax],al
77f6e226 8b542404 mov edx,[esp+0x4]
ERROR -> 77f6e22a 837a1400 cmp dword ptr [edx+0x14],0x0
ds:0023:00000014=????????
77f6e22e 754f jnz ntdll!RtlEnterCriticalSection+0x60
(77f6e27f)
77f6e230 f0ff4204 lock inc dword ptr [edx+0x4]
77f6e234 7519 jnz ntdll!RtlEnterCriticalSection+0x30
(77f6e24f)
77f6e236 8b4124 mov eax,[ecx+0x24]
77f6e239 89420c mov [edx+0xc],eax
77f6e23c c7420801000000 mov dword ptr [edx+0x8],0x1
77f6e243 33c0 xor eax,eax
77f6e245 c20400 ret 0x4
77f6e248 8da42400000000 lea esp,[esp]
77f6e24f 8b4124 mov eax,[ecx+0x24]

*-> Seguimiento regresivo de pila <-*
*** WARNING: Unable to verify checksum for C:\Documents and
Settings\RAFAEL\Mis documentos\Mi música\Música instrumental\MUSICMATCH
Jukebox\mmjb.exe
*** ERROR: Symbol file could not be found. Defaulted to export symbols for
C:\Documents and Settings\RAFAEL\Mis documentos\Mi música\Música
instrumental\MUSICMATCH Jukebox\mmjb.exe -
WARNING: Stack unwind information not available. Following frames may be
wrong.
*** ERROR: Symbol file could not be found. Defaulted to export symbols for
C:\WINDOWS\system32\MSVCRT.dll -
*** ERROR: Symbol file could not be found. Defaulted to export symbols for
C:\WINDOWS\System32\MFC42.DLL -
*** ERROR: Symbol file could not be found. Defaulted to export symbols for
C:\WINDOWS\system32\kernel32.dll -
ChildEBP RetAddr Args to Child
0012c56c 0047d9b5 0056b460 0000000d 0012fef4
ntdll!RtlEnterCriticalSection+0xb
0012c594 77bf6f07 0056b460 0000000d 0012c5b4
mmjb!DMMLocalizeDll__GetStringFromID+0x7bf79
0012ff00 73d5b4f3 00000000 00152464 00000000 MSVCRT!_unDNameEx+0x7b3
0012ffc0 77e5eb69 00000000 00000001 7ffdf000 MFC42!Ordinal1576+0x47
0012fff0 00000000 00510488 00000000 78746341
kernel32!CreateProcessInternalW+0x1177

*-> Muestra de pilas sin procesar <-*
000000000012c538 4b 73 d4 67 00 00 00 00 - 8b 10 d4 67 00 00 00 00
Ks.g...g
000000000012c548 a6 13 d4 67 01 00 00 00 - 88 c5 12 00 e4 fe 12 00
...g
000000000012c558 88 c5 12 00 50 c5 12 00 - 88 c5 12 00 00 99 d4 67
P..g
000000000012c568 ff ff ff ff 94 c5 12 00 - b5 d9 47 00 60 b4 56 00
..G.`.V.
000000000012c578 0d 00 00 00 f4 fe 12 00 - e4 fe 12 00 74 c5 12 00
t...
000000000012c588 e4 c5 12 00 a0 dd 51 00 - ff ff ff ff 00 ff 12 00
..Q.
000000000012c598 07 6f bf 77 60 b4 56 00 - 0d 00 00 00 b4 c5 12 00
.o.w`.V.
000000000012c5a8 80 b4 56 00 f4 fe 12 00 - 00 ff 12 00 f4 c5 12 00
..V.
000000000012c5b8 8d 0e bf 77 a7 3f 52 00 - f4 fe 12 00 03 01 00 00
...w.?R.
000000000012c5c8 20 05 93 19 60 b4 56 00 - 00 00 00 00 0d 00 00 00
...`.V.
000000000012c5d8 0e 00 00 00 c8 c5 12 00 - 60 c1 12 00 64 c6 12 00
`...d...
000000000012c5e8 b0 3e c0 77 10 14 be 77 - 01 00 00 00 14 c6 12 00
.>.w...w
000000000012c5f8 39 18 bf 77 f4 fe 12 00 - 28 ca 12 00 60 b4 56 00
9..w(...`.V.
000000000012c608 ff ff ff ff 00 00 00 00 - 00 00 00 00 4c c6 12 00
L...
000000000012c618 fe 1a bf 77 88 c9 12 00 - f4 fe 12 00 bc c6 12 00
...w
000000000012c628 28 ca 12 00 60 b4 56 00 - 00 00 00 00 00 00 00 00
(...`.V.
000000000012c638 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

000000000012c648 60 b4 56 00 70 c6 12 00 - a0 33 f7 77 88 c9 12 00
`.V.p3.w
000000000012c658 f4 fe 12 00 bc c6 12 00 - 28 ca 12 00 f4 fe 12 00
(...
000000000012c668 db 33 f7 77 f4 fe 12 00 - 34 ca 12 00 72 33 f7 77
.3.w4...r3.w