Error código 8000FFFF en windows update

¿Podrías dejar por aquí las 30-40 últimas líneas del fichero
C:\Windows\WindowsUpdate.log para que echemos un vistazo?

Un saludo,
Daniel Martín | | http://winvista.mvps.org
Microsoft MVP Windows - Shell/User

Para saber algo más sobre Windows visita http://rinconwindows.blogspot.com.


"dkdue" wrote in message
news:

Pues eso que cuando quiero actualizar mi windows vista ultimate me sale
ese
error y no se como solucionarlo, espero que alguien tenga la
solucion,gracias
por vuestra ayuda.

Bueno pongo aqui lo que creo que me estas pidiendo, espero que este completo
y gracias por antelacion:



2007-08-15 12:45:23:437 1136 90c Misc == Logging initialized
(build: 6.0.6000.16386, tz: +0200) 07-08-15 12:45:23:596 1136 90c Misc = Process:
C:\Windows\system32\svchost.exe
2007-08-15 12:45:23:646 1136 90c Misc = Module:
c:\windows\system32\wuaueng.dll
2007-08-15 12:45:23:436 1136 90c Service *************
2007-08-15 12:45:23:697 1136 90c Service ** START ** Service: Service startup
2007-08-15 12:45:23:747 1136 90c Service *********
2007-08-15 12:45:23:976 1136 90c Agent * WU client version 6.0.6000.16386
2007-08-15 12:45:23:992 1136 90c Agent * Base directory:
C:\Windows\SoftwareDistribution
2007-08-15 12:45:24:054 1136 90c Agent * Access type: No proxy
2007-08-15 12:45:24:106 1136 90c Agent * Network state: Connected
2007-08-15 12:45:24:308 1136 90c Setup WARNING: SelfUpdate is in an error
state
2007-08-15 12:46:09:547 1136 90c Agent *********** Agent: Initializing
Windows Update Agent ***********
2007-08-15 12:46:09:547 1136 90c Agent *********** Agent: Initializing
global settings cache ***********
2007-08-15 12:46:09:547 1136 90c Agent * WSUS server: <NULL>
2007-08-15 12:46:09:547 1136 90c Agent * WSUS status server: <NULL>
2007-08-15 12:46:09:547 1136 90c Agent * Target group: (Unassigned
Computers)
2007-08-15 12:46:09:547 1136 90c Agent * Windows Update access disabled: No
2007-08-15 12:46:09:744 1136 90c DnldMgr Download manager restoring 0
downloads
2007-08-15 12:46:09:745 1136 90c AU ########### AU: Initializing Automatic
Updates ###########
2007-08-15 12:46:09:745 1136 90c AU AU setting next detection timeout to
2007-08-15 10:46:09
2007-08-15 12:46:09:746 1136 90c AU # Approval type: Pre-install notify
(User preference)
2007-08-15 12:46:09:746 1136 90c AU # Auto-install minor updates: No (User
preference)
2007-08-15 12:46:09:747 1136 90c AU AU finished delayed initialization
2007-08-15 12:46:09:747 1136 90c Report *********** Report: Initializing
static reporting data ***********
2007-08-15 12:46:09:747 1136 90c Report * OS Version = 6.0.6000.0.0.65792
2007-08-15 12:46:09:747 1136 90c Report * OS Product Type = 0x00000001
2007-08-15 12:46:10:452 1136 90c Report * Computer Brand = TOSHIBA
2007-08-15 12:46:10:452 1136 90c Report * Computer Model = Satellite P100
2007-08-15 12:46:10:473 1136 90c Report * Bios Revision = V3.50
2007-08-15 12:46:10:473 1136 90c Report * Bios Name = PhoenixBIOS 4.0
Release 6.1
2007-08-15 12:46:10:473 1136 90c Report * Bios Release Date =
2007-01-25T00:00:00
2007-08-15 12:46:10:473 1136 90c Report * Locale ID = 3082
2007-08-15 12:46:10:719 1136 90c AU #############
2007-08-15 12:46:10:719 1136 90c AU ## START ## AU: Search for updates
2007-08-15 12:46:10:719 1136 90c AU #########
2007-08-15 12:46:10:741 1136 90c AU <<## SUBMITTED ## AU: Search for updates
[CallId = {747605C6-32C9-4A10-9D68-40589F45AAB7}]
2007-08-15 12:46:10:741 1136 dac Agent *************
2007-08-15 12:46:10:741 1136 dac Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2007-08-15 12:46:10:741 1136 dac Agent *********
2007-08-15 12:46:10:741 1136 dac Setup Checking for agent SelfUpdate
2007-08-15 12:46:10:741 1136 dac Setup Client version: Core: 6.0.6000.16386
Aux: 6.0.6000.16386
2007-08-15 12:46:17:512 1136 dac Setup Determining whether a new setup
handler needs to be downloaded
2007-08-15 12:46:17:512 1136 dac Setup SelfUpdate handler is not found. It
will be downloaded
2007-08-15 12:46:17:513 1136 dac Setup Evaluating applicability of setup
package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.374"
2007-08-15 12:46:24:042 1136 dac Handler FATAL: UH: 0x8000ffff:
EvaluateApplicability failed in CCbs::EvaluateApplicability
2007-08-15 12:46:24:043 1136 dac Setup WARNING: CBS EvaluateApplicability
returned error, error = 0x8000FFFF
2007-08-15 12:46:24:043 1136 dac Setup FATAL: Applicability evaluation for
setup package
"WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.374" failed,
error = 0x8000FFFF
2007-08-15 12:46:24:043 1136 dac Setup FATAL: SelfUpdate check failed, err =
0x8000FFFF
2007-08-15 12:46:24:044 1136 dac Agent * WARNING: Skipping scan,
self-update check returned 0x8000FFFF
2007-08-15 12:46:24:056 1136 dac Agent * WARNING: Exit code = 0x8000FFFF
2007-08-15 12:46:24:056 1136 dac Agent *********
2007-08-15 12:46:24:056 1136 dac Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2007-08-15 12:46:24:056 1136 dac Agent *************
2007-08-15 12:46:24:056 1136 dac Agent WARNING: WU client failed Searching
for update with error 0x8000ffff
2007-08-15 12:46:24:057 1136 f18 AU >>## RESUMED ## AU: Search for updates
[CallId = {747605C6-32C9-4A10-9D68-40589F45AAB7}]
2007-08-15 12:46:24:057 1136 f18 AU # WARNING: Search callback failed,
result = 0x8000FFFF
2007-08-15 12:46:24:057 1136 f18 AU # WARNING: Failed to find updates with
error code 8000FFFF
2007-08-15 12:46:24:057 1136 f18 AU #########
2007-08-15 12:46:24:057 1136 f18 AU ## END ## AU: Search for updates
[CallId = {747605C6-32C9-4A10-9D68-40589F45AAB7}]
2007-08-15 12:46:24:057 1136 f18 AU #############
2007-08-15 12:46:24:058 1136 f18 AU AU setting next detection timeout to
2007-08-15 15:46:24
2007-08-15 12:46:24:061 1136 f18 AU AU was unable to detect updates for more
than 48 hours
2007-08-15 12:46:29:043 1136 f18 Report REPORT EVENT:
{616D3A72-0F81-4C96-948C-79EC2EDFC0B0} 2007-08-15
12:46:24:043+0200 1 148 101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1 8000ffff SelfUpdate Failure Software
Synchronization Windows Update Client failed to detect with error 0x8000ffff.
2007-08-15 12:46:29:043 1136 f18 Report REPORT EVENT:
{A365597E-4A87-43AE-BE2D-9BA88C237EAB} 2007-08-15
12:46:24:062+0200 1 149 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Failure Software
Synchronization Unable to Connect: Windows is unable to connect to the
automatic updates service and therefore cannot download and install updates
according to the set schedule. Windows will continue to try to establish a
connection.
2007-08-15 12:46:30:314 1136 f18 PT WARNING: Cached cookie has expired or
new PID is available
2007-08-15 12:46:30:314 1136 f18 PT WARNING: PTWarn: Anonymous plug-in
skipped for WU
2007-08-15 12:46:30:606 1136 f18 Report Uploading 7 events using cached
cookie, reporting URL =
http://stats.update.microsoft.com/R...rvice.asmx
2007-08-15 12:46:34:284 1136 f18 Report Reporter successfully uploaded 7
events.





"Daniel Martín [MVP Windows]" wrote:

¿Podrías dejar por aquí las 30-40 últimas líneas del fichero
C:\Windows\WindowsUpdate.log para que echemos un vistazo?

Un saludo,
Daniel Martín | | http://winvista.mvps.org
Microsoft MVP Windows - Shell/User

Para saber algo más sobre Windows visita http://rinconwindows.blogspot.com.


"dkdue" wrote in message
news:
> Pues eso que cuando quiero actualizar mi windows vista ultimate me sale
> ese
> error y no se como solucionarlo, espero que alguien tenga la
> solucion,gracias
> por vuestra ayuda.

Espero que este completo y sirva de algo,gracias por ayudarme


2007-08-15 12:45:23:437 1136 90c Misc == Logging initialized
(build: 6.0.6000.16386, tz: +0200) 07-08-15 12:45:23:596 1136 90c Misc = Process:
C:\Windows\system32\svchost.exe
2007-08-15 12:45:23:646 1136 90c Misc = Module:
c:\windows\system32\wuaueng.dll
2007-08-15 12:45:23:436 1136 90c Service *************
2007-08-15 12:45:23:697 1136 90c Service ** START ** Service: Service startup
2007-08-15 12:45:23:747 1136 90c Service *********
2007-08-15 12:45:23:976 1136 90c Agent * WU client version 6.0.6000.16386
2007-08-15 12:45:23:992 1136 90c Agent * Base directory:
C:\Windows\SoftwareDistribution
2007-08-15 12:45:24:054 1136 90c Agent * Access type: No proxy
2007-08-15 12:45:24:106 1136 90c Agent * Network state: Connected
2007-08-15 12:45:24:308 1136 90c Setup WARNING: SelfUpdate is in an error
state
2007-08-15 12:46:09:547 1136 90c Agent *********** Agent: Initializing
Windows Update Agent ***********
2007-08-15 12:46:09:547 1136 90c Agent *********** Agent: Initializing
global settings cache ***********
2007-08-15 12:46:09:547 1136 90c Agent * WSUS server: <NULL>
2007-08-15 12:46:09:547 1136 90c Agent * WSUS status server: <NULL>
2007-08-15 12:46:09:547 1136 90c Agent * Target group: (Unassigned
Computers)
2007-08-15 12:46:09:547 1136 90c Agent * Windows Update access disabled: No
2007-08-15 12:46:09:744 1136 90c DnldMgr Download manager restoring 0
downloads
2007-08-15 12:46:09:745 1136 90c AU ########### AU: Initializing Automatic
Updates ###########
2007-08-15 12:46:09:745 1136 90c AU AU setting next detection timeout to
2007-08-15 10:46:09
2007-08-15 12:46:09:746 1136 90c AU # Approval type: Pre-install notify
(User preference)
2007-08-15 12:46:09:746 1136 90c AU # Auto-install minor updates: No (User
preference)
2007-08-15 12:46:09:747 1136 90c AU AU finished delayed initialization
2007-08-15 12:46:09:747 1136 90c Report *********** Report: Initializing
static reporting data ***********
2007-08-15 12:46:09:747 1136 90c Report * OS Version = 6.0.6000.0.0.65792
2007-08-15 12:46:09:747 1136 90c Report * OS Product Type = 0x00000001
2007-08-15 12:46:10:452 1136 90c Report * Computer Brand = TOSHIBA
2007-08-15 12:46:10:452 1136 90c Report * Computer Model = Satellite P100
2007-08-15 12:46:10:473 1136 90c Report * Bios Revision = V3.50
2007-08-15 12:46:10:473 1136 90c Report * Bios Name = PhoenixBIOS 4.0
Release 6.1
2007-08-15 12:46:10:473 1136 90c Report * Bios Release Date =
2007-01-25T00:00:00
2007-08-15 12:46:10:473 1136 90c Report * Locale ID = 3082
2007-08-15 12:46:10:719 1136 90c AU #############
2007-08-15 12:46:10:719 1136 90c AU ## START ## AU: Search for updates
2007-08-15 12:46:10:719 1136 90c AU #########
2007-08-15 12:46:10:741 1136 90c AU <<## SUBMITTED ## AU: Search for updates
[CallId = {747605C6-32C9-4A10-9D68-40589F45AAB7}]
2007-08-15 12:46:10:741 1136 dac Agent *************
2007-08-15 12:46:10:741 1136 dac Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2007-08-15 12:46:10:741 1136 dac Agent *********
2007-08-15 12:46:10:741 1136 dac Setup Checking for agent SelfUpdate
2007-08-15 12:46:10:741 1136 dac Setup Client version: Core: 6.0.6000.16386
Aux: 6.0.6000.16386
2007-08-15 12:46:17:512 1136 dac Setup Determining whether a new setup
handler needs to be downloaded
2007-08-15 12:46:17:512 1136 dac Setup SelfUpdate handler is not found. It
will be downloaded
2007-08-15 12:46:17:513 1136 dac Setup Evaluating applicability of setup
package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.374"
2007-08-15 12:46:24:042 1136 dac Handler FATAL: UH: 0x8000ffff:
EvaluateApplicability failed in CCbs::EvaluateApplicability
2007-08-15 12:46:24:043 1136 dac Setup WARNING: CBS EvaluateApplicability
returned error, error = 0x8000FFFF
2007-08-15 12:46:24:043 1136 dac Setup FATAL: Applicability evaluation for
setup package
"WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.374" failed,
error = 0x8000FFFF
2007-08-15 12:46:24:043 1136 dac Setup FATAL: SelfUpdate check failed, err =
0x8000FFFF
2007-08-15 12:46:24:044 1136 dac Agent * WARNING: Skipping scan,
self-update check returned 0x8000FFFF
2007-08-15 12:46:24:056 1136 dac Agent * WARNING: Exit code = 0x8000FFFF
2007-08-15 12:46:24:056 1136 dac Agent *********
2007-08-15 12:46:24:056 1136 dac Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2007-08-15 12:46:24:056 1136 dac Agent *************
2007-08-15 12:46:24:056 1136 dac Agent WARNING: WU client failed Searching
for update with error 0x8000ffff
2007-08-15 12:46:24:057 1136 f18 AU >>## RESUMED ## AU: Search for updates
[CallId = {747605C6-32C9-4A10-9D68-40589F45AAB7}]
2007-08-15 12:46:24:057 1136 f18 AU # WARNING: Search callback failed,
result = 0x8000FFFF
2007-08-15 12:46:24:057 1136 f18 AU # WARNING: Failed to find updates with
error code 8000FFFF
2007-08-15 12:46:24:057 1136 f18 AU #########
2007-08-15 12:46:24:057 1136 f18 AU ## END ## AU: Search for updates
[CallId = {747605C6-32C9-4A10-9D68-40589F45AAB7}]
2007-08-15 12:46:24:057 1136 f18 AU #############
2007-08-15 12:46:24:058 1136 f18 AU AU setting next detection timeout to
2007-08-15 15:46:24
2007-08-15 12:46:24:061 1136 f18 AU AU was unable to detect updates for more
than 48 hours
2007-08-15 12:46:29:043 1136 f18 Report REPORT EVENT:
{616D3A72-0F81-4C96-948C-79EC2EDFC0B0} 2007-08-15
12:46:24:043+0200 1 148 101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1 8000ffff SelfUpdate Failure Software
Synchronization Windows Update Client failed to detect with error 0x8000ffff.
2007-08-15 12:46:29:043 1136 f18 Report REPORT EVENT:
{A365597E-4A87-43AE-BE2D-9BA88C237EAB} 2007-08-15
12:46:24:062+0200 1 149 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Failure Software
Synchronization Unable to Connect: Windows is unable to connect to the
automatic updates service and therefore cannot download and install updates
according to the set schedule. Windows will continue to try to establish a
connection.
2007-08-15 12:46:30:314 1136 f18 PT WARNING: Cached cookie has expired or
new PID is available
2007-08-15 12:46:30:314 1136 f18 PT WARNING: PTWarn: Anonymous plug-in
skipped for WU
2007-08-15 12:46:30:606 1136 f18 Report Uploading 7 events using cached
cookie, reporting URL =
http://stats.update.microsoft.com/R...rvice.asmx
2007-08-15 12:46:34:284 1136 f18 Report Reporter successfully uploaded 7
events.



"Daniel Martín [MVP Windows]" wrote:

¿Podrías dejar por aquí las 30-40 últimas líneas del fichero
C:\Windows\WindowsUpdate.log para que echemos un vistazo?

Un saludo,
Daniel Martín | | http://winvista.mvps.org
Microsoft MVP Windows - Shell/User

Para saber algo más sobre Windows visita http://rinconwindows.blogspot.com.


"dkdue" wrote in message
news:
> Pues eso que cuando quiero actualizar mi windows vista ultimate me sale
> ese
> error y no se como solucionarlo, espero que alguien tenga la
> solucion,gracias
> por vuestra ayuda.

Según veo, el proceso falla cuando se intenta instalar el nuevo control de
Windows Update. El fichero CBS.log ofrecerá más información. Abre el fichero
C:\Windows\Logs\CBS\CBS.log y copia y pega las líneas que hagan referencia
al periodo de tiempo 2007-08-15, a las 12:46, aproximadamente. Déjalas por
aquí.

Si no te aclararas, también podrías adjuntarme de forma comprimida el
fichero CBS.log a mi dirección de correo electrónico (está en mi firma).

Un saludo,
Daniel Martín | | http://winvista.mvps.org
Microsoft MVP Windows - Shell/User

Para saber algo más sobre Windows visita http://rinconwindows.blogspot.com.


"dkdue" wrote in message
news:

Espero que este completo y sirva de algo,gracias por ayudarme

[...]

esto es lo que he encontrado con la fecha y hora que me has pedido, si falta
algo me lo dices,gracias



2007-08-15 12:46:18, Info CSI
/8/15:10:46:18.097 WcpInitialize (wcp.dll version 0.0.0.5)
called (stack @0x6a42f745 @0x6cafd1e6 @0x6cade83c @0x70203b @0x701ec3
@0x701939)
2007-08-15 12:46:18, Info CSI
/8/15:10:46:18.105 WcpInitialize (wcp.dll version 0.0.0.5)
called (stack @0x6a42f745 @0x6cb2acc4 @0x6cb12c5c @0x70203b @0x701ec3
@0x701939)
2007-08-15 12:46:18, Info CBS Loaded Servicing Stack
v6.0.6000.16386 with Core:
C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6000.16386_none_07289f4cca5f6990\cbscore.dll
2007-08-15 12:46:18, Info CSI
/8/15:10:46:18.106 WcpInitialize (wcp.dll version 0.0.0.5)
called (stack @0x6a42f745 @0x6cac1a0d @0x6cac1794 @0x703357 @0x7029ba
@0x701939)
2007-08-15 12:46:18, Info CBS NonStart: Checking to
ensure startup processing was not required.
2007-08-15 12:46:18, Info CSI 00000004
IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags =
00000004, progress = NULL, phase = 0, pdwDisposition = disp
2007-08-15 12:46:18, Info CBS NonStart: Success, startup
processing not required as expected.
2007-08-15 12:46:18, Info CSI 00000005 CSI Store 2353672
(0x0023ea08) initialized
2007-08-15 12:46:18, Info CBS Session:
29876009:2193326695 initialized.
2007-08-15 12:46:18, Info CBS Appl: detect Parent,
Package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.374,
Parent:
Microsoft-Windows-Foundation-Package~31bf3856ad364e35~x86~~6.0.6000.16386,
Disposition = 1003, VersionComp: 1, ServiceComp: 1, BuildComp: 1,
DistributionComp: 1, RevisionComp: 1, Exist: 1
2007-08-15 12:46:18, Info CBS Appl: detectParent (exact
match): package:
WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.374, Parent:
Microsoft-Windows-Foundation-Package~31bf3856ad364e35~x86~~6.0.6000.16386,
parent state: 7
2007-08-15 12:46:18, Info CBS Appl: detect Parent,
Package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.374,
disposition state from detectParent: 7
2007-08-15 12:46:18, Info CBS Appl: Evaluating package
applicability for package
WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.374, applicable
state: 7
2007-08-15 12:46:18, Info CSI
/8/15:10:46:18.350 CSI Transaction @0x293ee0 initialized for
deployment engine {d16d444c-56d8-11d5-882d-0080c847b195} with flags 00000002
and client id [26]"TI5.29876009:2193326695:1/"

2007-08-15 12:46:18, Info CSI 00000007 Pending
transaction content must be resolved, cannot begin another transaction yet
2007-08-15 12:46:18, Error CSI 00000008 (F) E_UNEXPECTED
#74# from Windows::COM::CComponentStore::InternalTransact(...)
2007-08-15 12:46:18, Error CSI
/8/15:10:46:18.350 (F)
d:\vistartm\base\wcp\componentstore\com\store.cpp(3458): Error E_UNEXPECTED
originated in function Windows::COM::CComponentStore::InternalTransact
expression: ((HRESULT)0x8000FFFFL)
[gle=0x80004005]
2007-08-15 12:46:24, Error CSI 0000000a (F) E_UNEXPECTED
#72# from
Windows::ServicingAPI::CCSITransaction::ICSITransaction_Analyze(Flags = 0,
riid = {f4d9decb-0250-4ad4-9500-85c7f2f281ec}, ppUnk = NULL
2007-08-15 12:46:24, Error CSI 0000000b (F) E_UNEXPECTED
#71# from
Windows::ServicingAPI::CCSITransaction_ICSITransaction::Analyze(flags = 0,
riid = {f4d9decb-0250-4ad4-9500-85c7f2f281ec}, ppta = ppta)

2007-08-15 12:46:24, Info CSI
/8/15:10:46:24.042 CSI Transaction @0x293ee0 destroyed
2007-08-15 12:46:24, Info CBS Session:
29876009:2193326695 finalized. Reboot required: no


"Daniel Martín [MVP Windows]" wrote:

Según veo, el proceso falla cuando se intenta instalar el nuevo control de
Windows Update. El fichero CBS.log ofrecerá más información. Abre el fichero
C:\Windows\Logs\CBS\CBS.log y copia y pega las líneas que hagan referencia
al periodo de tiempo 2007-08-15, a las 12:46, aproximadamente. Déjalas por
aquí.

Si no te aclararas, también podrías adjuntarme de forma comprimida el
fichero CBS.log a mi dirección de correo electrónico (está en mi firma).

Un saludo,
Daniel Martín | | http://winvista.mvps.org
Microsoft MVP Windows - Shell/User

Para saber algo más sobre Windows visita http://rinconwindows.blogspot.com.


"dkdue" wrote in message
news:
> Espero que este completo y sirva de algo,gracias por ayudarme
>
>
[...]