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Outlook 2002 SP3 Crahing

26/01/2005 - 12:45 por Samy | Informe spam
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Hi!
I have a user with Windows XP Professional (Outlook 2002 SP3). Whenever the
user is attempting to access her Inbox (for example) it crashes and shut down
Outlook. I have checked in the event viewer ant I found this error:
"Faulting application outlook.exe, version 10.0.6626.0. faulting module
outllib.dll, version 10.0.6515.0, fault address 0x0003aadf"
Event ID: 1000
Source: Microsoft Office 10
Type: Error
Category: None.

I looked this error in Knowledge Base (microsoft.com) and I found several
problems that generate this error (All the cases talk about the Outlook
client)in event wiever, although no with the concrete symptoms. Support
online sugests to install SP3, but long ago that we have it.

Other errors in Event Wiever:
"Rejected Safe Mode action: Microsoft Outlook"
Event ID: 2001
Source: Microsoft Office 10
Type: Error
Category: None.

"Accepted Safe Mode action: Microsoft Outlook"
Event ID: 200
Source: Microsoft Office 10
Type: Error
Category: None.

Sorry my english (I´m spanish). Any insights would definitely be appreciated.
Muchas Gracias.
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#1 Marc [MVP Windows]
26/01/2005 - 12:59 | Informe spam
Pues si eres "spanish" y preguntas en el grupo en Español, lo lógico es que lo hagas en español, no?


Saludos

Marc
MCP - MVP Windows Shell/User
Oracle9i Certified Associate (OCA)
NOTA. Por favor, las preguntas y comentarios en los grupos, así nos beneficiamos todos.

Este mensaje se proporciona "como está" sin garantías de ninguna clase, y no otorga ningún derecho.
"Samy" escribió en el mensaje news:
Hi!
I have a user with Windows XP Professional (Outlook 2002 SP3). Whenever the
user is attempting to access her Inbox (for example) it crashes and shut down
Outlook. I have checked in the event viewer ant I found this error:
"Faulting application outlook.exe, version 10.0.6626.0. faulting module
outllib.dll, version 10.0.6515.0, fault address 0x0003aadf"
Event ID: 1000
Source: Microsoft Office 10
Type: Error
Category: None.

I looked this error in Knowledge Base (microsoft.com) and I found several
problems that generate this error (All the cases talk about the Outlook
client)in event wiever, although no with the concrete symptoms. Support
online sugests to install SP3, but long ago that we have it.

Other errors in Event Wiever:
"Rejected Safe Mode action: Microsoft Outlook"
Event ID: 2001
Source: Microsoft Office 10
Type: Error
Category: None.

"Accepted Safe Mode action: Microsoft Outlook"
Event ID: 200
Source: Microsoft Office 10
Type: Error
Category: None.

Sorry my english (I´m spanish). Any insights would definitely be appreciated.
Muchas Gracias.



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