Error code 10

Solution Update Driver. Make sure that the device is connected to the
computer correctly (that all cables are plugged and are properly seated).
You may also be able to remove the device and redetect it by using the Add
New Hardware wizard
regards
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news:

I am trying to connect a label scanner to my laptop and it does not start
and
the error code is 10. I already wrote to the laptop fabricant but they
said
it wasn't a problem with the computer. Some body can please help me??